FREQUENTLY ASKED QUESTIONS
DIPLOMATIC FUEL CARD

CONNECT

  • Go online to the 'Diplomatic Card Services' application

  • Enter your username and password.

These identifiers have not changed, but do not hesitate to contact us if you no longer have them.

01 CHECK

  • Request and enter / scan the unique number of the diplomat's VAT-exclusive diplomatic card, press 'Send'.

  • A unique 4-digit code is sent to the diplomat's registered mobile number.

  • Ask for and enter the 4-digit code in the dedicated box, press 'Submit'.

  • Ask for and validate the diplomat's name, press 'Next'


02 TRANSACTION

  • Enter the purchase receipt number. 

  • Enter the invoice amount excluding VAT in the box corresponding to the VAT %. 
    (If the invoice contains product(s) with a different VAT%, please also enter the amount without VAT in the second box.)

  • Then select a product category that corresponds to the * main product, press 'Next'

* the product representing the greatest % of the total amount.


03 FINAL
1. Check the preview and press 'Finish'

Do you have any questions?
Please contact Valerie Janssens by e-mail:
info@diplomaticcard.be
Or by phone: +32 2 402 30 93