FREQUENTLY ASKED QUESTIONS
DIPLOMATIC FUEL CARD
CONNECT
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Go online to the 'Diplomatic Card Services' application
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Enter your username and password.
These identifiers have not changed, but do not hesitate to contact us if you no longer have them.
01 CHECK
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Request and enter / scan the unique number of the diplomat's VAT-exclusive diplomatic card, press 'Send'.
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A unique 4-digit code is sent to the diplomat's registered mobile number.
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Ask for and enter the 4-digit code in the dedicated box, press 'Submit'.
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Ask for and validate the diplomat's name, press 'Next'
02 TRANSACTION
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Enter the purchase receipt number.
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Enter the invoice amount excluding VAT in the box corresponding to the VAT %.
(If the invoice contains product(s) with a different VAT%, please also enter the amount without VAT in the second box.) -
Then select a product category that corresponds to the * main product, press 'Next'
* the product representing the greatest % of the total amount.
03 FINAL
1. Check the preview and press 'Finish'
